Terms of Use



This document sets forth the terms and conditions ("Terms") that govern the use of this website and affiliated mobile applications ("Site"), provided by HUGLY. Phrases such as "us" and "our" refer specifically to HUGLY.

By engaging with our Site in any capacity, you are acknowledging your agreement to these Terms, including but not limited to other terms, conditions, and policies referenced herein. These Terms are binding on all users of the Site, whether they are browsers, customers, vendors, or contributors of content. If you disagree with any part of these Terms, you are advised to refrain from using our services and accessing our Site. These Terms should be considered an offer, and acceptance is expressly limited to the terms contained herein.

Any new features or functionalities added to the current store shall be subject to these Terms. The most current version of these Terms can always be reviewed on this page. HUGLY reserves the right to update or modify these Terms, and such changes will be posted on our Site. Your continued use or access of the Site following any changes constitutes acceptance of those changes. For orders accepted through the Site, the version of these Terms in effect at the time of the order will govern.

Our online platform is hosted by Shopify, Inc., which enables us to sell our products and services to you.


By submitting an order, you signify your intent to enter into a contract based on these Terms. Availability and confirmation of the price of each product ordered via the Site is subject to change.

You affirm that you have reached the age of majority in your jurisdiction or residence by agreeing to these Terms. Alternatively, you certify that you have received consent from a parent or legal guardian to allow any minor dependents to utilize this Site.


Your use of the Site is solely your responsibility. Our objective is to maintain a user experience that is beneficial, positive, and secure. Illegal or unauthorized use of our services or products is strictly prohibited and constitutes a violation of these Terms, resulting in immediate termination of services.

In using our Site, you warrant that:

  • All information you have provided is accurate, current, and complete.
  • The individual receiving products at the specified delivery address has your explicit authorization.
  • You have complied with all applicable laws and regulations concerning your use of the Site and any order placement.
  • You are responsible for all costs associated with accessing our Site, including internet fees.
  • Labels on the products will be examined prior to use or consumption, in accordance with relevant guidelines.

You shall not engage in activities that:

  • Violate any laws or regulations.
  • Infringe upon the intellectual property rights of others.
  • Post or transmit unlawful, harmful, or inappropriate material.
  • Send unauthorized or unsolicited advertising.
  • Attempt unauthorized access to other users' personal data.
  • Disrupt the normal flow of the Site or its servers.
  • Impersonate any person or entity.
  • Use automated means to access the Site without authorization.
  • Circumvent any technological measures intended to protect the Site.
  • Assist others in committing any of the aforementioned acts.


HUGLY observes the relevant legal frameworks for addressing alleged copyright infringements, including the Digital Millennium Copyright Act (DMCA) in the United States. Should you believe your copyrighted material has been used in a way that constitutes infringement, please contact us at info@hugly.eu . For US based claims, please refer to the requirements specified in 17 USC §512(c)(3).


Discounts or "coupon" codes are valid as specified on our Site. Only one discount code may be used per transaction. For more information regarding these codes, please email info @hugly.eu . HUGLY reserves the right to terminate and refund orders at our discretion. For specifics on our current promotions, discounts, and products, please refer to this section. Only one coupon code may be applied to a single purchase.



Our Free Standard Shipping is a standard service, typically taking 6-12 business days. By selecting this option, you permit HUGLY to commit to dispatch your order.

In accordance with consumer protection laws, our obligation concludes once the product is handed over to the selected shipping carrier. HUGLY is not liable for any carrier-related delays, losses, damages, or thefts. By choosing any shipping carrier, you forfeit any compensation claims against HUGLY for mishaps during transit. If problems occur, your recourse lies with the chosen shipping carrier or personal responsibility.

Covered Shipping by HUGLY offers replacements for items that are lost, damaged, or stolen during transit, for an additional fee. This service does not denote acceptance of liability but is an added offering for your benefit. We do not take responsibility for carrier delays, and change of mind does not apply to Covered Shipping. For returns, please follow our 30-day return policy. The risk and title of the product transfer to you upon handing them to our chosen delivery partner.


HUUGY maintains the right to decline service to anyone without justification. Recognize that your content (excluding credit card data) might be transmitted unencrypted across networks and might undergo adjustments to fit network/device requirements. However, credit card details are consistently encrypted during transmission. You agree not to replicate, reproduce, resell, or exploit any part of our service or Site content without our explicit written consent. The titles in this agreement are for convenience and won't limit or otherwise impact these Terms.


Barring consumer protection laws, HUGLY is not responsible for any inaccuracies, omissions, or outdated info on our Site. Materials here are meant for general information. Relying solely on this information is at your risk. While the Site may house historical data, it is provided for reference. HUGLY may update Site content, but we're not obligated to. It's your duty to monitor Site changes.


The prices of our products can change without prior notice. We hold the right to modify or cease our service (or parts or content of it) at any time without giving prior notice. HUUGY is not accountable to you or any third-party for any alteration, price alteration, suspension, or discontinuation of the service. Strikethrough prices might reflect discounts mentioned in the description.


Some products or services might be exclusively accessible online through our website. These products or services may have restricted quantities and can only be returned or exchanged following our Delivery and Returns Policy. We've tried to depict the colors and images of our products on the store as precisely as possible. However, we cannot guarantee the display of any color on your computer monitor will be accurate.

We may, but are not bound to, restrict sales of our products or services based on person, area, or jurisdiction. We could use this right case-by-case. We also retain the right to set limits on the quantities of products or services we offer. Product descriptions or prices can be modified at any moment at our sole discretion. We can also stop selling any product. Any product or service offered on this Site is null and void where prohibited.

Unless required by law, we do not guarantee that the quality of products, services, information, or other materials bought or acquired by you will match your expectations or that service errors will be rectified.


We have the right to reject any order you place with us. At our discretion, we might limit or cancel quantities bought per person, household, or order. These limitations could pertain to orders from the same account, credit card, or those that share billing or shipping addresses. If an order is altered or cancelled, we might try to notify you through the email or billing address/phone number given at order placement. We can limit or stop orders that seem to be from resellers or distributors.

You consent to provide updated, full, and accurate purchase and account information for all store purchases. This includes promptly updating account data like email addresses and credit card details to let us complete transactions and contact you when necessary.

For more information, review our Delivery and Returns Policy, which is included in these Terms.


All intellectual property rights linked to the content on this Site, including the HUGLY brand and all trademarks, trade names, and logos, belong to HUGLY or its licensors, protected by global intellectual property laws. All such rights are preserved by HUGLY and its licensors. Any interaction with our Site does not transfer any intellectual property rights to you or grant any license unless explicitly approved by us.

You can store, print, and show the content for personal use only. You're forbidden from publishing, changing, distributing, or reproducing any content from our Site or using any marks owned by us or third parties without the owner's consent.

Based on the applicable law, we can withdraw, halt, or refuse the permissions in this section of the Terms anytime.


We might offer access to third-party tools that we neither supervise nor control. You recognize that we present these tools "as is" and "as available," devoid of any guarantees or endorsements. We bear no responsibility stemming from or related to your use of third-party tools.

Your use of tools provided on the Site is at your discretion and risk. Ensure you are familiar with the terms set by the respective third-party providers.

In the future, we might introduce new services/features on the Site (like new tools). These additions will also adhere to these Terms.


Certain content, products, and services available via our service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with HUGLY. We are not responsible for examining or evaluating the content or accuracy and we do not warrant, nor will we have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third-party.


If, at our request, you send specific submissions (like contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise ( collectively, "comments"), you agree that HUGY may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We have no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive, or obscene material, or contain any computer virus or other malware. You may not use a false email address, pretend to be someone other than yourself, or mislead HUUGY or third parties regarding the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Our collection of personal information through the Site is governed by the HUGGY Privacy Policy, the terms of which are incorporated into these Terms. By accessing the Site and purchasing products from our store, you expressly acknowledge that the collection of your personal information is governed by our Privacy Policy.


Occasionally there may be information on our Site or in the service containing errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, and more. We reserve the right to correct any errors and to change or update information or cancel orders without prior notice. We undertake no obligation to update or clarify information on the Site.


This Site, all contents, and products, and services made available are provided "as is." Except where limited by applicable law, HUUGY disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. You agree that your use of the service is at your risk. We do not warrant that the use of our service will be uninterrupted or error-free. Our liability to you for any loss or damage from the use of the service will be reduced or limited to the extent that you cause or contribute to the loss or damage.


You agree to indemnify and hold harmless HUUGY, its officers, directors, agents, and employees from any claim made by third parties due to your breach of these Terms or your violation of any law or the rights of a third party.


Should any portion of these Terms be deemed unlawful, void, or unenforceable, that particular provision will still be enforceable to the fullest extent as permitted by applicable law. The unenforceable part will be considered severed from these Terms, without impacting the validity and enforceability of the remaining provisions.


These Terms act as a binding agreement until ended by either you or HUUGY. You can conclude these Terms anytime by informing us of your intention to stop using our services or when you stop visiting our Site. HUUGY has the discretion to end this agreement or restrict your access to the Site at any time for any reason, or even no reason, with or without prior notice. If you breach, or we suspect a breach, of any provision of these Terms, HUUGY can also terminate this agreement without notice. In such a case, you remain responsible for all outstanding obligations up to and including the termination date. Furthermore, we might restrict your access to our services entirely or partially. Upon termination: - Your rights to access the Site end immediately. - Pre-termination obligations and liabilities persist post-termination.


Our failure to exercise or impose any right or provision in these Terms does not constitute a waiver of such right or provision. The entire agreement between you and HUUGY, as pertaining to your use of the service, is encompassed within these Terms and any of our operational policies or rules shared on this Site. This supersedes any previous agreements, discussions, and proposals, be they verbal or written.


For non-Swedish residents, any disputes or claims related to these Terms will be resolved by arbitration in accordance with the rules of the Stockholm Chamber of Commerce. The arbitration will take place in Stockholm, Sweden, in English, with one arbitrator. Residents of Sweden will have disputes resolved in the competent courts of Stockholm. Both parties agree to resolve claims individually through arbitration, not as part of a class action. Except where Swedish law demands, neither the arbitrator nor the party can disclose arbitration details without both parties' written consent. If disputes proceed in court rather than through arbitration, all parties waive their right to a jury trial, as jury trials are not a standard practice in the Swedish legal system.


Unless influenced by another jurisdiction's laws, these Terms, along with any related service agreements, will be interpreted according to the laws of Sweden. For Swedish residents, these Terms will be governed by and construed in accordance with Swedish law.

CONTACT INFORMATION For any questions about the Terms, please contact us at info@thehuugy.com.


For users in Sweden, all parties confirm their explicit desire for these Terms and all related communications to be in both Swedish. The parties to these terms and conditions confirm their wish that these terms and all related communications be written in Swedish. For non-Swedish residents, all parties confirm their explicit desire for these Terms and all related communications to be solely in English.

Current as of Sept 2023.